INSTITUTIONAL POLICY

Privacy Policy

Privacy, Data Protection & Digital Accessibility

GOI POLICY
Document Privacy & Accessibility Policy
Applies to Website & Online Learning Platform
Status Institutional Policy
OUR COMMITMENT

The Global Ophthalmic Institute (GOI) is committed to protecting personal information and promoting equitable access to digital education across its global community of learners, educators, clinicians, volunteers and partners.

This policy explains how GOI approaches the collection, use, protection and retention of personal information through its website and online learning environment, together with its commitment to digital accessibility and inclusive educational delivery.

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This policy should be read together with any applicable terms, registration notices, consent notices and other information provided to users at the point where personal information is collected.

PRIVACY

How GOI Protects
and Governs Data

Data Controller Overview

The Global Ophthalmic Institute is committed to maintaining responsible privacy and data protection practices for its global community of eye care practitioners, learners, educators, volunteers and partners.

This Privacy Policy explains how GOI collects, uses, stores and safeguards personal information through its website and online learning environment, including its use of Tutor LMS Pro. Where applicable to the processing of personal information, GOI seeks to operate in accordance with relevant data protection requirements, including the principles reflected in the General Data Protection Regulation (GDPR).

Information We Collect

GOI seeks to collect only the personal information reasonably required to operate its educational, administrative and institutional services.

ACCOUNT

Account Information

Name, email address, clinical qualifications and geographic location submitted during student or faculty registration, where such information is required.

AUTHENTICATION

Authentication Information

Where Sign in with Google is used, GOI may receive basic profile information such as the user's name and email address through Google's authentication process. GOI does not request or store Google account passwords.

LEARNING

LMS Learning Data

Course enrolments, quiz results, course completion status, learning activity and certificates generated through the online learning platform may be recorded to provide and administer educational services.

TECHNICAL

Technical Information

Technical information such as browser type, device characteristics, network information and IP-related data may be processed for security, diagnostics, performance optimisation and service delivery.

How We Use Your Information

Personal information is used for legitimate institutional, educational, administrative and operational purposes, including:

  • Delivering access to registered courses, learning dashboards and academic certificates.

  • Managing faculty applications, educational participation and volunteer coordination.

  • Understanding aggregate educational reach, learner distribution and course completion activity for institutional reporting and programme evaluation.

  • Maintaining the security, reliability and performance of GOI's digital services.

  • Meeting applicable legal, regulatory and operational requirements.

Media Streaming & Third-Party Infrastructure

GOI may use carefully selected third-party technology providers to support secure, reliable and efficient delivery of educational content and services.

CDN

Video & Content Delivery

GOI may use Bunny.net and Bunny Stream to deliver video content through content delivery infrastructure designed to improve performance and availability for users in different geographic regions.

PAY

Payment Services

Where paid or specialised modules are introduced, GOI may use established payment service providers such as Stripe or Paystack. Payment information is processed through the relevant payment provider and GOI does not intend to store complete payment card or banking credentials on its WordPress servers.

Third-party services may have their own privacy policies and terms governing how information is processed. Where appropriate, users should review the relevant provider's privacy information.

Data Protection & Retention

GOI takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Secure transmission Encryption is used to protect information transmitted through supported web services.
Access controls Administrative access to systems and student records is restricted according to operational requirements.
Data minimisation GOI seeks to limit collection and processing to information relevant to its educational and institutional purposes.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to maintain an active service relationship, to meet applicable legal or regulatory requirements, or to protect the legitimate interests of the institution and its users.

Subject to applicable law and any necessary verification, individuals may contact GOI to request access to, correction of, extraction of, or deletion of personal information.

ACCESSIBILITY & INCLUSION

Education without
unnecessary barriers.

The Global Ophthalmic Institute is committed to equitable digital educational delivery for healthcare practitioners working across diverse clinical, technological and geographic environments, including low- and middle-income countries.

Our Inclusive Commitment

GOI is dedicated to ensuring that digital educational resources are as technically, financially and geographically accessible as reasonably possible to healthcare practitioners operating in underserved clinical environments.

GOI seeks to align its digital experiences with recognised web accessibility principles, including the Web Content Accessibility Guidelines (WCAG), while continuously improving the accessibility of its website, learning portal, educational materials and digital resources.

Key Technical Infrastructure Choices

GOI considers the practical realities of healthcare professionals working in environments where bandwidth, device availability and connectivity may be limited.

Bandwidth Optimisation

Asynchronous learning and content delivery infrastructure are used to reduce unnecessary dependence on continuous, high-bandwidth connections.

Clinical Minimalism

GOI uses a clear visual hierarchy, strong contrast and restrained interface design to support readability across different environments and devices.

Mobile-First Delivery

Responsive layouts are designed to support access through smartphones, tablets and desktop devices.

Downloadable Resources

Where appropriate, educational guides and clinical resources may be made available in lightweight downloadable formats to support offline or intermittent-connectivity study.

A11Y
ACCESSIBILITY FEEDBACK

Help us make the learning experience better.

GOI continuously reviews and improves its digital academy. If you encounter an accessibility barrier while using the website, learning portal or an educational document, please contact our team with details of the affected page or material. Where reasonably possible, GOI will work to provide the relevant information in an alternative accessible format.

Contact GOI ↗
Global Ophthalmic Institute Privacy, Data Protection & Digital Accessibility